What you may want to know about me
My name is Jeff Sommers and I was a registered pharmacist for over 40 years.
In that time I have owned and operated two pharmacies and managed others
In almost all of my Pharmacy career I have literally been Pharmacist in Charge. That is the title that must legally be shown in every pharmacy.
I got almost every position I applied for.
- I missed out on one because I was not female
- And another because I did not speak Italian
My Reputation
Over the years I realised that this was mainly based on my reputation.
Of course back then everything was Word of Mouth not the internet.
Word of Mouth was one person talking to another.
Now reputation is even more important because what is on the internet is seen by hundreds if not thousands of people.
No one can please 100% of the people 100% of the time.
Someone sometime is going to be displeased with the service you have given.
In fact when someone suffers a bad experience they are 50% more likely to share it on Social Media than those who have had a good experience.( Marketing Charts)
Many of these bad experiences are because of false expectations and are not deserved.
Lets face it though, those businesses that give poor service deserve all the flack they get,
But there are many business people who give excellent service but are faced with clients who have unrealistic expectations.
Our Mission
“Our mission at Reputation Marketing Specialist is to elevate local businesses by optimizing their online presence and reputation.
We specialize in delivering cutting-edge SEO strategies and reputation management solutions that enhance visibility, attract new customers, and foster brand loyalty.
Our team is committed to driving measurable results, ensuring our clients’ success in the competitive digital marketplace.
We believe in the power of innovation and collaboration, and we’re dedicated to helping local businesses thrive online
I also started a program called Local Online Presence Mastery
Using this strategy gives my clients greater Online Presence and the feedback from those who have used it is an increase in website traffic