About

We understand the challenges local businesses face in today’s competitive market. Since 2010, when we founded Integrated Marketing Systems, we’ve been dedicated to helping businesses like yours attract local customers and grow. We recognized early on how the internet was changing the way people find and choose businesses, and we wanted to be at the forefront, reflecting the agency’s commitment to helping local businesses thrive by attracting local customers

Our initial focus was on providing essential online tools to help local businesses establish a strong foundation. We helped businesses get found online. Our services included:

• Basic Website Setup: Creating a professional online presence to showcase your business and services.

• Google Business Profile Optimization: (Formerly Google Places) Ensuring your business appears prominently in local search results when potential customers search for “near me” services. We help you claim, optimize, and manage your Google Business Profile.

• Facebook Business Page Management: Establishing and managing your social media presence to connect with the local community.

• Local Directory Listings: Ensuring your business information is accurate and consistent across key online directories.

• Search Engine Optimisation (SEO): Ensuring your website is optimised for search engines to improve your visibility in search results.

As we worked with more businesses, we realized that a strong online reputation is crucial for success. Potential customers are actively reading online reviews to determine which businesses they can trust and rely on. This led us to specialize in reputation management, and we established Reputation Marketing Specialist (https://reputationmarketingspecialist.au).

Today, our core focus is helping local businesses:

• Get More Reviews: Implementing strategies to encourage satisfied customers to leave positive reviews.

• Manage Reviews: Monitoring and responding to reviews (both positive and negative) to demonstrate your commitment to customer service.

• Market Reviews: Leveraging positive reviews to attract new customers and build trust in your brand. We help you showcase your positive feedback.

We understand that your online presence is more than just a website. It’s everything a potential customer sees when they search for your business. That’s why we also offer services to ensure a consistent and positive image across all online platforms.

We also recognise the unique challenges local businesses face. The average Australian moves 13 times in their lifetime. This means local businesses constantly need to attract new customers to replace those who have moved away. Customer acquisition is essential for sustainable growth. New residents are actively looking for reliable local services, and we help you position your business as the go-to choice.

• Ultimately, potential customers are looking for businesses they can trust and rely on. We help you build that trust online, leading to increased customer loyalty and business growth. We are here to help you improve your local SEO, enhance your online presence, and manage your online reputation.